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FREQUENTLY ASKED QUESTIONS
We accept the following payment forms:
- Credit Card
- Direct Bank Transfer (we have accounts for PLN, EUR, and USD listed with instructions after the checkout page)
When using the Direct Bank Transfer, please include the following information in the title:
G COFFEE + your order number
Take a screenshot of the confirmation and email it to us so we can be sure to have your order processed as fast as possible.
If you have any issues let us know and we’ll get it fixed ASAP.
Depending on where you are and when you make your order, delivery can take anywhere from a few hours to 2 weeks.
Let me explain:
- In WROCLAW, BIELANY, SMOLEC, and WYSOKA:
- If you order early in the day (before 9AM) you might get your order on the same day. More than likely though, you will receive it on the next business day.
- In POLAND:
- Because we use DPD, we can get the package to them within 24 hours – sometimes on the same day. Once DPD has it, then we see that it takes them 1 to 2 business days to deliver.
- This honestly depends on where you are. Besides the actual movement of the package, there are some other factors like customs, and other controlling agencies that we don’t have control over.
Package tracking comes automatic with DPD, if you are ordering internationally – package tracking is available at checkout.
At this time we don’t have a physical café.
Maybe one day…
More answers to questions you may have are on the FAQ page.